Crucial Conversations® For Mastering Dialogue: Healthcare Training

Saturday, November 4, 2023

hotelVetro | 201 S Linn Street | Iowa City | 9:00 am - 4:00 pm

This highly-sought training is a one-day, condensed workshop that provides foundational skills of crucial conversations, modeled after the Crucial Conversations® for Mastering Dialogue: Healthcare Training workshop, with the latest tools, resources, and skills designed for healthcare professionals.

What is a Crucial Conversation®?

A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. These conversations—when handled poorly or ignored—lead to strained relationships and dismal results. Backed by 30 years of social science, Crucial Conversations skills represent the standard in effective communication, and the marker of high-performance individuals and organizations.

What will I learn?

Crucial Conversations® teaches skills for creating team alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

Crucial Conversations teaches participants how to:

• Speak persuasively, not abrasively
• Foster teamwork and better decision making
• Build acceptance rather than resistance
• Resolve individual and group disagreements

Why Should I Attend?

Hear what previous session attendees commented on the value of the training:

“Relationships are important to preserve during crucial conversations and the tools/skills learned in this workshop will allow me to grow these important components of my life.”

“It was a great training and I recommend for all of my colleagues.”

“This workshop should be required of anyone interested in a career in health care leadership.”

Join us for this intensive, interactive, Crucial Conversations workshop. Seats are limited! Secure your spot today.

Discounted rates available for SCMS members. Limited scholarships are available. Contact Kady for more information.

Learn More & Register Here